Grocery Delivery Digest

June 16, 2020

Ian Cook, Managing Editor

There are three big stories and trends in delivery that have come out of this past week. The first has to do with the recent news that Just Eat bought out Grubhub. What will this mean for Uber Eats? The second news story to follow would be Instacart’s. Recently, in the midst of previous complaints and lawsuits, they have been showing tremendous success. What’s changed? Finally, this week there were a number of articles and news stories released about how technological innovations are developing in the grocery and restaurant industry. All of this and more has been brought together for a very full and interesting newsletter to start the week. We hope you enjoy!

Issue #8

Sam's Club Rolls Out Curbside Pickup Across the US

Sam’s Club is deploying curbside pickup service to all of its 597 locations in the United States, the Walmart-owned membership warehouse chain announced in a press release. The company expects the roll-out to be complete by the end of June.


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Dunkin’ Expands Delivery to 1,000 More Restaurants

With summer almost here, more Americans can now enjoy Dunkin’ from the comfort of their homes.


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Red Robin Betting Big on Off-Premise, Downsized Menu During Pandemic Recovery Phase

Red Robin Gourmet Burgers is betting on carryout and delivery sales and sticking with a trimmed down menu as it reopens dining rooms.


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Bloomin’ Returns Dine-In to About Three-Quarters of U.S. Company Units

Bloomin’ Brands Inc., parent to the Outback Steakhouse, Carrabba’s Italian Kitchen and other brands, has reopened dine-in capacity at about three-quarters of its U.S. restaurants and expects to have some indoor seating at “substantially all” of its domestic dining rooms by the end of June, the company said Thursday.


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Buffalo Wild Wings Franchisee To Take Flight with Deuce Drone Delivery Demo

Deuce Drone has signed a Demonstration Agreement with Potters Wings Mobile, LLC, a Buffalo Wild Wings Franchisee, to conduct a demonstration of the company’s drone delivery system.


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Just Eat Takeaway/Grubhub Deal Shows Appetite for Food Delivery Consolidation

The COVID-19 pandemic isn’t enough to stop cross-border deal-making – specifically in the food delivery services space, where critical mass is of critical importance.


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Uber's Lost Deal for Grubhub Is Still a Huge Step for Food Delivery

On June 10, Grubhub cut Uber out of a potential deal and agreed to merge with Just Eat Takeaway, a European food delivery service, in an all-stock purchase valued at $7.3 billion.


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Uber Lost Out on Grubhub. That's Bad News for Uber Eats.

For the past few weeks, rumors were flying that Uber Eats was combining forces with Grubhub. Then a European delivery app swooped in and shook everything up.


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Uber's Terrible Business Model Could Actually Succeed

Uber is operating with a terrible business model that aims at squeezing out the competition before it can raise prices and improve economies of scale.


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Taco Bell Owner Sues Grubhub, Claiming It Violated Distribution Agreement

Yum Brands is suing Grubhub, alleging it violated the distribution agreement struck in 2018.


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Bay Area Amazon Groceries Warehouse a Threat to Workers

At an Amazon Fresh grocery-delivery warehouse in San Francisco, Amazon has been putting workers and the public at risk of coronavirus infection through cramped conditions, re-use of employee protective suits without cleaning, and quotas.


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Instacart Nabs Nearly $14 Billion Valuation in New Funding Round

Amid surging demand for grocery delivery, Instacart has raised $225 million, led by DST Global and General Catalyst.


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Instacart Claims More Than Half of Online Grocery Market

Instacart’s share of the online grocery market reached a high of 57% in April, according to a new report from The Information and Second Measure based on purchasing data.


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Instacart Surges Past Walmart in Online Grocery Market

According to a new report in The Information based on purchasing data gathered by Second Measure, Instacart’s explosive growth during the COVID-19 pandemic has not just been remarkable in isolation—but in relationship to its competitors, including Walmart, Shipt, Amazon, FreshDirect, and PeaPod.


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Instacart To Launch Same-Day Delivery with Staples U.S.

Grocery delivery giant Instacart has partnered with Staples US Retail to bring same-day delivery service to the home and office supply chain’s more than 1,000 U.S. stores.


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Instacart Threatens To Leave Seattle over Hazard Pay Bill

Instacart is threatening to leave Seattle over a bill that would require the company to pay its contract workers an extra $5 per trip.


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Aldi Extends Trial of Grocery Delivery Service

Aldi has extended its trial of grocery home deliveries in partnership with Deliveroo to London.


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Ocado Technology Readies Clients for More Changes to Online Retail’s ‘New Normal’

Automation is already a core part of online retailing operations, but there are still more opportunities for it to be exploited. Ocado Technology’s CEO has a to do list.


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Buymie’s Grocery Delivery Platform Raises €5.8m

Dublin-based same-day grocery delivery start-up Buymie has raised an additional €5.8m in funding, bringing the total raised by the company this year to more than €8m.


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Glovo CEO Sees Acceleration and Consolidation in Food Delivery Post-Covid-19

Covid-19 has accelerated the pace of on-demand delivery in ways never seen before. That’s according to Oscar Pierre, the co-founder and CEO of on-demand delivery outfit Glovo as his company takes stock of the new economy emerging post-coronavirus.


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How This Toronto Delivery Service Is Taking On Big Grocery

The grocery delivery service says it realized how important online delivery was to minimize the spread of COVID-19, but that there weren’t enough services in the area to fulfill the need.


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JioMart Pauses WhatsApp Grocery Delivery Due to Manpower Crunch

Faced with the shortage of workers, Reliance Jio’s ambitious plan of delivering groceries through WhatsApp seems to be on hold for now, according to retailers which were earlier selling through the platform.


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Flipkart’s Grocery Delivery Service Gains Voice Assistant Support

Just days after BigBasket added a voice assistant to its mobile app, Flipkart has today announced that an AI voice assistant will be available within its “Supermart” grocery delivery service.


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Grab Stretches Grocery Delivery

Everyday app Grab is expanding its on-demand grocery and essentials delivery service in Metro Manila with more partner outlets.


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Spinneys Launches Online Grocery Order and Delivery in Dubai

The supermarket operator Spinneys has gone live with its online grocery delivery service in Dubai. This comes in response to shoppers’ changing preference to shop groceries online.


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Pandamart Launches Warehouses in Hong Kong To Offer Faster Grocery Deliveries

Foodpanda’s grocery delivery arm, pandamart, has opened three warehouses in Hong Kong’s urban districts to facilitate its delivery service.


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GoBEBA To Deliver Fresh Farm Produce in Partnership with Twiga

GoBEBA, an on-demand ordering & delivery firm launched by Ex-Amazon and Ex-Naspers executives has entered a deal with Twiga Foods to deliver fresh farm produce from farmers to online consumers.


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Korean Food Delivery Platform Debuts Robot Waiters

If restaurants, bars and cafes come roaring back after months of being shuttered worldwide, LG Electronics could be one of the big winners.


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Online Grocery Orders Spike During Pandemic To Drive Surge in Automation Finds Fabric

Businesses have gained a greater appreciation for the potential benefits of automation, particularly for online grocery orders, according to Fabric Ltd.


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Georgia Upgrades Program To Allow Grocery Delivery

Georgia is now one of 36 states that allows citizens who receive Supplemental Nutrition Assistance Program (SNAP) benefits to order groceries online.


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Ohio House Passes Bill To Make To-Go Alcohol Sales Permanent

The Ohio House passed legislation Wednesday to permanently allow the sale of cocktails to-go from restaurants and bars in the state.


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It’s a New Scene for Grocery Shopping As Pandemic Changes Behaviors

The arrival of coronavirus in the United States upended Americans’ grocery shopping habits, triggering more store visits and online purchases as consumers tried new ways of shopping and shifted to eating at home.


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COVID-19 Consumer Habits: A Look at Shifting Retail Trends

Blue Yonder recently conducted two 1,000-person U.S. consumer surveys — one over March 18-19, 2020, and one over April 17-18, 2020 — to identify changes in consumer sentiment month-over-month. Unsurprisingly, as the crisis raged on, so did consumers’ shopping habit shifts.


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Grocers Juggle Bottom Line, Food Delivery Costs

Online grocery sales rose to a record $6.6 billion last month, up 65 percent from March, propelled by high demand from pandemic lock-downs, according to research firm Brick Meets Click.


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Restaurants Need To Rethink Their Relationship with Technology

Technology alone won’t rebuild restaurants in the future, but new and thoughtful technology can make them stronger.


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How Grocers Can Innovate Delivery for Tomorrow’s Omnichannel Shoppers

Grocers have found themselves dealing with consumers rushing to online solutions as health concerns and product shortages drove them to seek alternatives during the COVID-19 pandemic.


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Pubs Could Triple Off-Premise Visits with Delivery and Takeaway Post Lockdown

Global information company The NPD Group says publicans and bar operators have an opportunity post lock-down to focus on the contribution of off-premise visits to their businesses.


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Old-Fashioned Milk Delivery Making a Comeback

The once-familiar tinkle of glass bottles at dawn is missing, as are the distinctive trucks and the crisp white uniforms of their drivers, but in the midst of the COVID-19 outbreak, home milk-delivery is experiencing a renaissance in the Philadelphia area.


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Family ‘Reunion’ Leads to Grocery Delivery Service Business

Their family had been using a grocery delivery service, but wasn’t thrilled with the long wait times and unexpected cancellations. The siblings said the idea to start their own delivery service began as a joke.


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Man Hailed As 'Hero' for 500 Grocery Store Runs for Seniors

Greg Dailey is a star employee that has gone above and beyond his job responsibilities to make sure his elderly neighbors are taken care of during the coronavirus pandemic.


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