Grocery Delivery Digest

May 4, 2021

Ian Cook, Managing Editor

A handful of the biggest names in grocery came out with some top headlines this week! Delivery is becoming more and more creative. Kroger, for example, is testing out delivery via drones with Drone Express. Walmart and Amazon are also dipping toes in similar waters. They both take delivery beyond the doorstep: deliver the groceries into the house. For Amazon, this means groceries being delivered into the garage. Walmart is going so far as to deliver them into your kitchen! Read about these ideas and more below.

We hope you keep enjoying your week! Feel free to reach out if your company has any news you’d like to share in the digest. Enjoy!

Issue #54

Amazon Expanding Garage Grocery Delivery

It turns out that a lot of Americans love the idea of having a stranger deliver their groceries directly into their garages.


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Kroger and Drone Express Partner To Provide Grocery Delivery by Drone

America's largest grocery retailer continues to transform e-commerce with introduction of drone delivery pilot taking flight this spring in the Midwest.


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Walmart Expands Its InHome Grocery Delivery Service

Walmart is expanding its InHome service, which delivers groceries into customers' refrigerators while they’re away.


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Publix, Save Mart, Price Chopper Bridge Online Delivery Divide

Publix, the Save Mart Cos. and Price Chopper/Market 32 are joining other food retailers teaming up with Instacart to increase Electronic Benefit Transfer (EBT) Supplemental Nutrition Assistance Program (SNAP) payment integration for online grocery delivery and pickup.


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Instacart Now Accepts SNAP Benefits at 4,000 US Stores

Grocery delivery service Instacart announced Thursday it is expanding its Supplemental Nutrition Assistance Program (SNAP) online payment system, increasing the number of stores that offer the service to more than 4,000.


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Instacart Shoppers Say Their Accounts Were Wrongly Deactivated

Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of future earnings until they get reactivated, CNN Business reports.


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Instacart Spotlights Top Pandemic-Era Shoppers in New Campaign

Coming off the past year, there’s no shortage of compelling narratives about and from essential workers. Instacart is sharing some of them in a new campaign, "Beyond the Cart: A Year of Essential Stories."


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New Uber Feature Allows Users To Pick Up Grocery Orders During Their Ride

Uber announced Wednesday it is adding a Pickup and Go feature to its app that allows rides passengers to order and pick up meals and groceries while en route to their destination. The platform will also allow users to pre-order when a store or restaurant is closed, as well as create multiple orders from different stores and restaurants at the same time.


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Farmstead Finds Its Footing on the East Coast

The online grocer said early results in Charlotte, North Carolina, support its mid-market approach and have helped lay down a blueprint for its rapid expansion this year.


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Online Grocer Farmstead Expands to Texas with Delivery Service Planned for Austin

Farmstead, the first online grocer to offer fresh, high-quality groceries, delivered for free, at better prices than local supermarkets, announced today its fifth major city: Austin, Texas. Farmstead will bring its online grocery service to the area by mid-2021.


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Farmstead Taps Netflix Vet Paul Johnson as Head of Ops Excellence

Online grocer Farmstead has hired Paul Johnson as head of operations excellence and member of its executive team. In his new role, Johnson will help scale Farmstead’s pioneering online grocery software operations into a world-class system to accommodate the company’s rapid U.S. expansion.


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Big Y Foods Kicks Off myPicks Online Grocery Service

Big Y Foods is ushering in a new e-commerce platform with the launch of Big Y myPicks online ordering.


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Starship Technologies Is Sending Its Autonomous Robots to More Cities As Demand for Contactless Delivery Rises

Starship Technologies has launched a robot food delivery service in Tempe, Ariz., as part of the autonomous delivery startup’s expansion plans following a $40 million funding round announced last August.


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Robot Grocery Delivery Service Expands to Northampton

Eight Co-op stores in Milton Keynes already use the autonomous vehicles in partnership with Starship Technologies.


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CCI Approves Tata’s Acquisition of BigBasket, Paving Way for Its Super App

It’s long been rumored that Tata is stepping up to the e-commerce challenge and building a super app for every offering that it provides. This is being seen as an attempt to compete with players like Amazon and Flipkart, along with long time rival Reliance, which recently launched a slew of new offerings, including JioMart.


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Hong Kong Delivery Platforms Hit a Sweet Spot with ‘Instant’ Grocery Services as Coronavirus Changes Shopping Habits

Instant grocery services have become the newest growth market for popular delivery apps, as the coronavirus pandemic has made Hongkongers seek the convenience of shopping at their fingertips.


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The Age of Micro Fulfillment

The largest retailers are racing to quickly fulfill online orders using micro fulfillment, and now numerous regional players are joining them.


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