OnTrend Concepts
Grocery Delivery Digest

September 22, 2020

Peter Cook, Publisher

The real spice of this week’s newsletter is in the articles. Grocery and restaurant delivery has become the norm for many consumers over the past months. However, there are some great articles featured here which dive into the question of whether delivery will remain the norm as the pandemic dissipates in the months ahead. It’s an interesting question; especially as dominant restaurant brand Dunkin’ Brands expands its outreach with DoorDash, and as major grocery H-E-B looks to develop the tech of its delivery system. These and a handful of other great news stories this week.

With these brief considerations, we hope you enjoy the digest! And keep an eye out over these next couple weeks; we have a big announcement coming your way soon! Until then, all the best!

Issue #22

Dunkin' Brands Partners with DoorDash

Dunkin' Brands Group, Inc. has teamed up with DoorDash to provide delivery from 3,500 restaurants across the United States.

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Shake Shack Adds Curbside Pickup to 68 Locations

Chain, hit hard by Manhattan closures, outlines pandemic-accelerated strategies tied to digital ordering and store formats; new Shack Track store debuts in Los Angeles; in-house delivery a priority, leaders say.

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The Pandemic Has Made Ghost Kitchens One of Restaurant Industry’s Few Growth Areas

Ghost kitchens, dark kitchens, virtual restaurants, cloud kitchens: The path forward for restaurateurs trying to escape the collapse of their business models is illuminated by a digital glow.

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H-E-B Taps Swisslog To Deploy Micro-Fulfillment Centers

H-E-B has entered the online micro-fulfillment arena through a partnership with warehouse automation specialist Swisslog.

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GrubMarket Enters the Texas Market

GrubMarket, a farm-to-table food delivery service and produce distributor, announced on Tuesday its acquisition of Fresh Tex Produce, a Texas-based produce supplier.

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Walmart Now Approaches Innovation in Terms of 'Days or Weeks or Months'

Walmart's decision to merge grocery pickup into its main shopping app earlier this year is allowing the company to use data and customer insights collected by its in-store and e-commerce supply chains to benefit both grocery and general merchandise operations.

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New York City Indoor Dining Reopening Restrictions Leave Some Restaurants Wondering, Is It Worth It?

From the 25% capacity restrictions to filtration and contact tracing requirements, New York City restaurants have a lot to figure out before reopening on Sept. 30 in the next stage of COVID-19 guidance.

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Amazon Puts Out Call for Gig Workers To Pick Orders at Whole Foods

Amazon is recruiting gig workers to shop for and deliver groceries for Whole Foods Market customers who place online orders, according to a Bloomberg report.

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Denver May Cap Commission Paid by Restaurants to Delivery Apps

Denver restaurants could soon be paying less to delivery apps like DoorDash and Uber Eats.

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Pacvue for Instacart: Programmatic Management for Featured Products

Pacvue announced full campaign management capabilities for Instacart Featured Products advertising. Pacvue is one of the first to market with this solution.

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What Third-Party Platforms Are Offering Restaurants To Survive the Pandemic

As businesses grapple with high overhead costs amid dining room closures and reduced foot traffic, DoorDash, Postmates, Uber Eats and Grubhub have launched resources for their partners.

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Food Delivery Apps Are More Popular Than Ever. But Can They Help Restaurants Survive?

How much should delivery companies be able to charge restaurants? It’s a question that has been brought into sharp relief by COVID-19.

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“Dark Stores” Fulfill Online Grocery Orders — But for How Long?

Groceries were already moving online before the pandemic, and now it’s become a major focus in the industry.

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Whole Foods CEO Does Not Think Online Grocery Will Remain the Norm Post-Pandemic: 'Food Is Different'

The question now is whether these trends will continue on the same breakneck pace once the pandemic is behind us.

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Online Grocery Will Leap to $250B in 5 Years

E-commerce will account for 21.5% of total grocery sales, worth $250 billion, within five years, according to a new survey of 60,000 U.S. shoppers from Mercatus and research firm Incisiv.

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3 Ways Grocers Can Appeal to the 'Connected Consumer'

Digital-first customers are highly valuable for grocers, but reaching them requires the right communication strategy and a commitment to seamless ordering, writes Rajesh Midha of Bottle Rocket.

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Discount Grocer Save A Lot Offers Grocery Delivery

Now Save A Lot, the discount chain known for its no-frill stores, is among the last to add the service that became standard even before the coronavirus made people fearful to navigate crowded stores.

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Virginia Tech Study Measures Benefits of Drone Delivery

As the FAA’s UAS Integration Pilot Program comes to a close, Virginia Tech has released a report studying the economic impact of drone delivery across the United States.

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The Micro EV Industry Is Growing Thanks in Part to the Pandemic

Companies operating in the small electric vehicle space are seeing broader adoption as food and grocery delivery demand holds steady. The vehicles are cheaper and more efficient than their gas and diesel counterparts.

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Online Grocer Farmstead Launches “Grocery OS” To Help Traditional Grocers Take Delivery

Farmstead announced that in addition to expanding its own “Farmstead” brand nationally, it’s now making its in-house grocery delivery software Grocery OS available to other national and regional grocers.

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Delivery Hero Picks Up Glovo

Delivery Hero has announced it's buying the LatinAm operations of Glovo, a Spanish on-demand delivery app.

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Foodpanda Joins Online Grocery Delivery Fray

Competition in the online grocery delivery market is expected to escalate as Germany-based food delivery app Foodpanda becomes the latest player to step into the segment under Pandamart.

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Checkers Sixty60 Creates 800 New Jobs To Ensure One Hour Delivery

With delivery in as little as 60 minutes, at a fee of just R35, it is South Africa's fastest and cheapest on demand grocery delivery service.

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A Contactless City: Going Undercover As an Amazon Fresh Driver

Instead of repurposing buildings and infrastructure to support a highly accessible economy by bike or foot as seen in European cities like Paris or Amsterdam, Amazon is transforming former shopping mall retail into last-mile delivery hubs.

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National Grocery Delivery Service Coming to Maui

Maui will soon join the ranks of U.S. cities being served by a major online-based grocery delivery service.

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How Three Seattle Restaurants Reinvented Delivery

Their survival—and our dining future—just might hinge on bringing dinner to your door. Here’s how three local spots are making that work.

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