OnTrend Concepts
Grocery Delivery Digest

September 15, 2020

Peter Cook, Publisher

The articles in this week’s newsletter show further just how much of an influence delivery has on restaurant and grocery innovation. For example, major grocery retailers Walmart and Tesco are experimenting with drone delivery services. Restaurants like Wahlburgers are looking to innovate their system with new delivery vehicles.

But beyond innovation, delivery companies are now looking to make a difference in their communities. Walmart+ is developing a new ad campaign surrounding the family. And Delivery Hero has adapted to increase donations for the World Food Programme. They are great examples of the good that can be done for people through food delivery. Beyond just filling the stomachs of the community, they are filling their minds and hearts. There’s a lot here! So grab some coffee, sit back, and enjoy this week’s Delivery Digest!

Issue #21

Walmart Homes In on Family, Community in First Ad Push for Walmart+

Called "A Different Kind of Membership," the multichannel effort features a diverse cast of 22 real families and focuses on how Walmart+ opens up new opportunities for them to bond together and with the community at large.


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Walmart Tests Drone Grocery Delivery in North Carolina

Walmart, the nation’s largest retailer, on Wednesday launched a pilot program to offer grocery delivery by drone from a Fayetteville, N.C., store, its latest salvo in the ongoing battle for share of online grocery and delivery business.


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Tesco Set To Begin Drone Delivery Service Trials Next Month

British retailer Tesco is in the process of taking their new delivery drones out for a trial test run.


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Amazon Looks to Use More Contractors for Grocery Delivery

Amazon.com Inc. is experimenting with a new program that pays independent contractors to fetch groceries from shelves in Whole Foods stores and deliver them in their own vehicles.


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Amazon, Target or Walmart: Which Retail Giant's Subscription Offers the Best Free Grocery Delivery?

An interesting analysis of the advantages of the major players in the grocery delivery game.


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Delivery Hero Partners with the United Nations World Food Programme To Utilize Technology for Good

Delivery Hero is partnering with the United Nations World Food Programme (WFP) to integrate its ShareTheMeal donation feature into the company’s delivery apps.


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Sweetgreen Has Launched a Curated, Digital-Only Menu

Sweetgreen has announced a new menu aimed at creating a more personalized dining experience. The menu, called Collections, includes dishes that meet specific dietary needs, as well as dishes curated by a full roster of chefs.


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Postmates Becomes Official On-Demand Food Delivery Partner of the NFL

The National Football League and Postmates, have entered into a multi-year sponsorship agreement making Postmates the first official on-demand food delivery partner of the NFL.


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Chipotle Offers Free Delivery in Canada for 2020 Hockey Playoffs

Chipotle Mexican Grill today announced it is offering Free Delivery in Canada through September 28 to celebrate the 2020 hockey playoffs.


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NYC To Allow 25% Indoor Dining Capacity As Bar Compliance Improves

Indoor dining will resume in New York City Sept. 30, Gov. Andrew Cuomo said during a press conference on Wednesday.


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Uber Eats Updates Its App To Pay Tab While Dining In

Uber Eats has introduced a contactless ordering feature that will work when diners are eating in a restaurant as the fight against COVID-19 continues.


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Roy Rogers Expands Off-Premise Dining

Fans of Roy Rogers now have more ways to get their favorite food, thanks to plans announced today for the brand to expand off-premise options by offering delivery via Uber Eats.


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Wahlburgers Is Testing a Zero-Emission Vehicle As Delivery Orders Accelerate

The channel was on an impressive growth path prior to the pandemic, but consumers forced to stay at home for months with sporadic dining-out opportunities have kicked delivery into hyperdrive.


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PetSmart in On-Demand Delivery Move with DoorDash

DoorDash is branching out from food and grocery delivery.


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How Grocery-Delivery Firm Weee! Grew 600 Pct in a Year

With 600 percent year-over-year growth and 120,000 households served across its nine major markets, it's apparent that the company's customers are as excited as its founder.


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Freshly CEO Talks Food E-Commerce: 'I Think We’ve Hit a Tipping Point'

Direct to consumer meal delivery service Freshly is aggressively ramping up capacity to meet demand and expects sales to grow by more than 50% this year as consumers embrace the convenience of having fresh prepared meals delivered to their door.


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Co-op Partners with Sustainable Delivery App for Same-Day Delivery

UK convenience retailer Co-op has teamed up with a start-up to offer fast, sustainable grocery deliveries in London.


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Just Eat Adds Bitcoin Payments for 15,000 Restaurants in France

Just Eat, a major British online food order and delivery platform operating across 13 countries, has added cryptocurrency payment support for its France subsidiary.


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People Won’t Go to Restaurants Till November; Zomato, Swiggy To Make Hay As People Choose Food Delivery

People are unlikely to go to restaurants for another 60 days as fear of public spaces remain high amid coronavirus pandemic.


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This Is How Big E-Commerce Is Getting in Grocery

While U.S. grocery delivery and pickup sales totaled $5.7 billion in August, average order value increased to a record high of $95 and intent to make a repeat online purchase in the next month reached 75% in a market that is nearly five times larger than it was just one year ago.


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The Radical Changes Coming to the Grocery Business

Figuring out how to make money in online grocery is the squeeze that the grocery business is confronting and how it will be resolved is not yet known.


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Whole Foods CEO John Mackey Says Many People Are Done with Grocery Stores

Although the article requires a subscription, the video at the beginning of this article gives a really well-presented look at how grocery has developed since the beginning of COVID-19.


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Whole Foods CEO Says Fewer Shoppers Will Return to Supermarkets

This article provides a good summary of the main points from the article above.


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Coronavirus Pandemic Could Permanently Change Grocery Shopping

Many Americans are hopeful that the world will return to normal soon, but a post-pandemic society will likely look different in numerous ways, including how we acquire basic necessities like groceries.


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Recent Trends That Can Propel an UberEats Clone Amid COVID-19

With the pandemic taking dine-ins out of the picture, food delivery platforms are gaining the all-important center stage.


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Tortoise Unveils Its Not-Autonomous Grocery Delivery Robot

Up to now, San Francisco-based Tortoise has mostly been known for its technology that helps manage micro-mobility fleets like electric scooters and bikes. But earlier this week the company took to Twitter to unveil its new line of business: delivery robots.


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