September 8, 2021

Peter Cook, Publisher

Third party delivery fees dominated the news this week as legislators weigh in.

In other news, the future of the ghost kitchen industry remains very bright as expansion continues to intensify.

Reminder that the Florida Ghost Kitchen and Virtual Restaurant Seminar will take place in Tampa on October 19th!!  The event website is https://ontrendconcepts.com/florida/.

Please feel free to share the Ghost Kitchen Digest with any co-workers, clients, or vendors whom you think would be interested.

And now, the news…

Issue #58

A Look at Restaurants' Mixed Relationship with Delivery

Restaurants have a love-hate relationship with third-party delivery services.


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Rensselaer introducing ‘Restaurant Protection Law’ to stop food delivery services from unauthorized advertising and ordering fees

This Local Law will prevent third-party food delivery services from unauthorized advertising of a restaurant’s menu and charging additional ordering fees.


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New York City approves licenses, commission caps for food-delivery apps

The New York City Council on Thursday approved legislation to license food-delivery apps including Grubhub, DoorDash Inc and Uber Eats and to permanently cap commissions they can charge restaurants.


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Chicago Sues Grubhub and DoorDash for Allegedly Scamming Basically Everyone: Restaurants, Drivers, and Customers

The city of Chicago has filed separate lawsuits against Grubhub and DoorDash alleging the third-party delivery companies “engaged in deceptive practices to prey on its affiliated restaurants.”


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Full-service restaurants see the benefits of takeout and delivery

Better packaging and new prep and marketing strategies allow table-service operators to cash in on off-premises demand.


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Food Delivery is a Back-to-School Essential for College Students

The growing trend for food delivery is even impacting how students interact with their own school’s on-campus dining options. 


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Russian Food, Grocery Delivery Company Yandex to Spend $1B to Buy Uber Stake

As part of a $1 billion cash deal, Russian-based Yandex will purchase Uber’s stake in its collaborative food, grocery and convenience store delivery efforts, as well as the companies’ joint self-driving business.


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‘Food robots’ ensure Ohio State students never have to leave their dorms

GrubHub has teamed up with Russian-Dutch company Yandex on rolling bots that deliver food straight to campus.


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The Next Big On-Demand Thing – The Robotics Enabled, Cloud Kitchen

A cloud kitchen execution architecture, supported by high levels of robotic automation, can address problems while providing consumers with greater choice and value, and entrepreneurs with numerous business opportunities.


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Delta Variant Likely to Hurt U.S. Restaurant Recovery, Report Says

The spread of the Delta variant of Covid-19 threatens the fragile recovery of U.S. restaurants, according to a report on Tuesday from the National Restaurant Association.


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Pop-up restaurants may stick around as COVID sees resurgence

Pop-up restaurants, many started as stopgap measures by struggling chefs and owners, may have staying power as consumers continue to embrace takeout and delivery and the delta variant threatens to make dining in less of an option.


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National Restaurant Association Releases 2021 Mid-Year State of the Restaurant Industry Update

The National Restaurant Association released a mid-year supplement to the 2021 State of the Restaurant Industry Report, which illustrates the continued impact of the COVID-19 pandemic on the restaurant industry.


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National Restaurant Association: Alcohol-to-go is Here to Stay in Many Locales

In many locales, cocktails-to-go are here to stay—a decision that consumers and operators are toasting.


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Virtual kitchens, brands trending as off-premises dining surges

Nearly two years and one pandemic later, restaurant industry investment in off-premises concepts is accelerating and will create new opportunities and pressures for food and beverage product developers.


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Why Ghost Kitchens Are the New Favorite for Lenders

Ghost kitchens performed well through the pandemic and generated cash flow.


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Will cloud kitchens outlast the pandemic?

The cloud kitchen model seems firmly set to be a permanent fixture in the F&B landscape both now and in the future.


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Cloud Kitchen Market to Witness Astonishing Growth by 2027 with Top Key players like Kitchen United, Rebel Foods, DoorDash Kitchen

The global Cloud Kitchen Market size is expected to Expand at Significant CAGR of +11% during forecast period (2021-2027).


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Restaurants see virtual brands as revenue-generating lifeline. But is it franchising?

As the pool of operators gets more crowded, here’s a look at different models and legal considerations for adding on delivery-only brands


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Food: Wendy's says its new fries will avoid delivery sogginess

Wendy's is improving its fries, the company announced earlier this week. The fries are meant to retain more heat (which could make delivery fries more palatable) and keep crispy.


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Apex Order Pickup Solutions, Welbilt Launch OrderHQ Smart Lockers

Apex Order Pickup Solutions announced the launch of OrderHQ, a smart locker series that integrates with existing point of  sale and other back-of-house management systems to make it easier for restaurants to offer quick  and convenient order pickup experiences.


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C3 Debuts Newest Virtual Brand, Radical Rooster's Chicken, Exclusively With Grubhub

C3 announces the debut of Radical Rooster's Chicken, an exclusive virtual restaurant brand launched in partnership with Grubhub. 


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A Virtual Restaurant Concept Coming To Nascar Has A Higher Purpose Than Feeding Fans

NASCAR and Virtual Dining Concepts unveiled “NASCAR Refuel” at Daytona International Speedway a virtual dining concept that will deliver menu items from NASCAR tracks directly to customers at home.


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800 Degrees Pizza Will Add Thousands of Units with Robot Company Piestro

Feeling pandemic pressure, the wood-fired concept reinvented itself to work with Piestro's automated pizza makers.


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Restaurants are desperate to hire. My coworkers aren’t ready to come back.

As the country has reopened, and restaurant job openings have increased more than in any other sector, an industry-wide hiring crisis has set in.


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Six Key Strategies to Elevate Food Safety

As restaurant managers endeavor to overcome challenges of operating during a pandemic, here are six tips for elevating food safety.


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How some restaurants are taking out single-use takeout containers

Single-use containers bring convenience, cost savings for businesses and — in the age of COVID-19 — assumed health benefits.


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Walmart Leverages Digital Ordering Boom with 25-Brand Ghost Kitchens

Walmart is delving further into the ghost kitchen space, opening a location with up to 25 restaurant brands in Rochester.


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Ghost Kitchens Broadens Walmart Collab With US Expansion

Canada’s Ghost Kitchens is broadening its collaboration with Walmart with the opening of its first U.S. location in Rochester, New York.


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Deals galore: 16 food delivery promo codes and offers to help you save money on your next meal

There are lots of ways to save money on food delivery and takeout orders. One of the most conventional methods is by using promotional codes.


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Domino’s Opens First Store in Lithuania

Lithuania: Domino’s Pizza is continuing to expand globally, following the opening of the first Domino’s store in Lithuania.


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Domino’s rakes in the dough as food delivery market booms, reveals big expansion plans

Australia and New Zealand: Domino’s aims to have 1200 stores across the two nations by the 2025 to 2028 period, up from 862 stores currently.


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Are dark kitchens the future of the food industry?

UAE: A whopping 70 per cent of restaurants are eyeing cloud kitchens to expand their business.


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Cloud Kitchens: the darling of Venture Capitalists becomes a boon in disguise for India

India: With a prolonged pandemic with multiple waves and mutations of the virus, the younger millennial tend to become more inclined towards the online aggregators.


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Sydney restaurants switch to virtual venues and 'dark kitchens' to ride out lockdown

Australia: Restaurants trying to survive during lockdown have stumbled on the idea of the virtual venue.


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