This issue of the Drive-Thru Digest includes some great analysis, as well as plenty of news about leading companies and their investment in drive-thrus. That said, Starbucks and McDonalds suffered some setbacks in getting drive-thru locations approved. I am sure those defeats are due to the fact that drive-thrus are so popular that the town councils feared drive-thrus would negatively impact local traffic. It shows the importance of running an efficient drive-thru to minimize wait times and lines.
We decided not to include the countless articles about burglaries, shootings, or terrible services (making it onto Tik-Tok). The focus of this newsletter is on the trends, technology, and investment in the drive-thru space.
Enjoy this week’s issue! And please share it with colleagues and contacts who work in the business. Please feel free to send us your news, white papers, and analysis related to drive-thrus!
And now, the news…