OnTrend Concepts
Drive-Thru Digest

August 2, 2023

Matt Cook, Editor

Maybe we should call this issue The Chic-fil-A Drive-Thru Digest.  Some interesting articles laying out new concepts to improve Chic-fil-A’s drive-thru service.  Enjoy!


An event coming up soon might want to consider:

Drive-Thru Innovations Summit

  • Atlanta, Georgia
  • September 27, 2023
  • Click here for more information.


And now, the news…

Drive-Thru Digest – Issue #76

Nearly half of consumers will skip a place that has no drive-thru, study finds

New research also shows that fans wish drive-thrus were open longer.

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Chick-fil-A Wants to Change How You Get Your Favorite Meal (Especially at Drive-Throughs)

Chick-fil-A has tried to resolve the issue with a lot of minifixes.

Read More

Chick-Fil-A Shares Futuristic Plan to Fix Long Drive-Thru Problem

Chick-fil-A is getting ready to kick things up a notch.

Read More

Chick-fil-A testing drive-thru restaurant where orders arrive in a chute

Chick-Fil-A will test two new restaurant concepts prioritizing digital-focused, to-go orders in a bid to offer customers a speedier ordering experience.

Read More

Drive-thrus: Convenient or neighborhood nuisance?

Several cities across the country have already imposed prohibitions on new drive-thru facilities.

Read More

Florida is getting its first drive-thru Wawa

Wawa will open a stand-alone drive-thru in the Tampa Bay area.

Read More

Dutch Bros Coffee identifies third Northeast Florida drive-thru kiosk site

The national chain is coming to Florida, including Jacksonville and St. Augustine.

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Red's Savoy to open another drive-thru restaurant in Minnesota

It's the second drive-thru-style restaurant to open in the state.

Read More

Table Needs Launches Digital Menu Boards for Drive-Thru and Counter-Service Restaurants

Table Needs, Inc. has launched digital menu boards to its growing suite of services.

Read More


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