OnTrend Concepts
Drive-Thru Digest

June 7, 2023

Matt Cook, Editor

After a slow news week last week, we return with some interesting articles you should see!  Most notably is Panera’s national plan to allow pickup orders at the window.  And QSR Magazine’s 100 ways to improve your drive-thru.  Enjoy!

A couple of events coming up later this year you might want to consider:


3rd Annual Ghost Kitchen and Virtual Restaurant Conference

  • Houston, Texas
  • July 7-8, 2023
  • Click here for more information


Drive-Thru Innovations Summit

  • Atlanta, Georgia
  • September 27, 2023
  • Click here for more information.


And now, the news…

Drive-Thru Digest – Issue #71

100 Ways to Improve Your Drive Thru

Tips to better the efficiency and experience in your lane today.

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Panera Launches Drive-Thru Pick-Up Nationwide

Guests Can Now Order Ahead on the App or Online and Pick Up Their Order at the Drive-Thru Window

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Panera launches drive-thru pickup nationally

The new omnichannel feature expands upon Panera’s mobile order pickup and curbside pickup options.

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This 600-Unit Chain Aims to be the Biggest Drive-Thru Coffee Franchise in the U.S.

The brand is laser-focused on processes and products that keep customers and franchisees happy.

Read More

Paerpay and Valyant AI partner to revolutionize drive-thru experience

Paerpay and Valyant AI: A game-changing partnership for quick-service restaurants

Read More

Starbucks' iconic coffee cup has a climate problem as mobile, drive-thru orders boom

Starbucks says it is on track for customers to be able to order with reusable cups at any U.S. location.

Read More

McDonald’s West and South to install solar panels in stores

The company has pledged to install solar panels on one-third of its new restaurants in the financial year 2024.

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Presto Automation Stock Skyrockets, Analyst Finds Drive-Thru AI Ramp-Up Looks Enticing

The analyst is bullish on PRST's interim CEO's focus on boosting its drive-thru AI business segment.

Read More


Whataburger growth continues in Georgia, South Carolina

Whataburger, the Texas-born fast-food chain with a cultlike following, expands into the two-state region.

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Golden Corral plans fast-casual Homeward Kitchen in North Carolina

One of the buffet brand’s offshoots will occupy Chick-fil-A conversion in Southern Pines, N.C.

Read More


Chick-fil-A is rebuilding a drive-thru in California after residents complained about traffic congestion.

Changes include adding an extra lane, new ordering stations, and widening the entrance driveway.

Read More


Our newsletters are a collection of all the news from the previous week related to each digest topic.  The focus is on trends, deal announcements, technology, and other industry disruptors and innovations.

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