OnTrend Concepts
Drive-Thru Digest

May 16, 2023

Matt Cook, Editor

No big news this week, but some interesting articles about the state of the industry that are worthwhile to read.

A couple of events coming up later this year you might want to consider:


3rd Annual Ghost Kitchen and Virtual Restaurant Conference

  • Houston, Texas
  • July 7-8, 2023
  • Click here for more information


Drive-Thru Innovations Summit

  • Atlanta, Georgia
  • September 27, 2023
  • Click here for more information.


And now, the news…

Drive-Thru Digest – Issue #69

The Secret to Maximizing Throughput and Increasing Convenience in the Drive Thru

Here’s how quick-serve employees can serve customers more efficiently.

Read More

Wendy’s CEO on new Google-powered drive-thru: You won’t know ‘it’s AI taking your order’

"You won’t even know that it’s AI taking your order, but you’ll be talking to the voice of Wendy’s," Penegor said.

Read More

Americans still hitting the drive-thru despite inflation

Even though fast food prices have jumped, they’re still typically a lot cheaper than traditional, sit-down restaurants.

Read More

What Percentage of Sales Are From Drive Through Windows at Fast Food Restaurants?

QSR and Insula Research estimate that about 50 to 70 percent of fast food sales arrive courtesy of drive-thru windows.

Read More

Ready or not, here come the robot drive-thrus

More chains are using AI voicebots to take orders, believing they’ll help boost efficiency and sales.

Read More

Man Reveals "Hack” Drive-Thru Workers Use to Get Back at Corporate

There's a detector that accounts for the amount of vehicles that pass in and out of a drive-thru.

Read More


A Chick-fil-A restaurant failed to build an extra lane to handle traffic, leaving city officials fuming

Chick-fil-A didn't build a traffic lane it promised outside a new store in Bradenton, Florida.

Read More


Captain D’s leans into flexible prototypes, pushes toward 1K units

The 540-unit seafood QSR offers four store models, one of which includes a double drive-thru and another that offers drive-thru and pickup only.

Read More


First Wisconsin location for 7 Brew coffee drive-thru opens in Brookfield

The coffee and beverage franchise boasts over 20,000 unique drink combinations.

Read More


Our newsletters are a collection of all the news from the previous week related to each digest topic.  The focus is on trends, deal announcements, technology, and other industry disruptors and innovations.

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