OnTrend Concepts
Drive-Thru Digest

May 10, 2023

Matt Cook, Editor

While we all are very familiar with the expanding usage of AI, this week’s news cycle was all abuzz about Wendy’s and CKE’s announcement to roll out AI order taking.

A couple of events coming up later this year you might want to consider:


3rd Annual Ghost Kitchen and Virtual Restaurant Conference

  • Houston, Texas
  • July 7-8, 2023
  • Click here for more information


Drive-Thru Innovations Summit

  • Atlanta, Georgia
  • September 27, 2023
  • Click here for more information.


And now, the news…

Drive-Thru Digest – Issue #68

All the Ways Fast Food Is Using AI Right Now

AI is permeating virtually every aspect of fast food operations.

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Wendy's to Test Groundbreaking AI at the Drive-Thru

The fast-food giant is leveraging a years-long relationship with Google Cloud.

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Will Chatbots Take Over The Drive-Thru? Wendy’s Becomes Latest To Test

The new technology will launch in June in the Columbus, Ohio, area.

Read More

CKE partners with 3 drive-thru AI firms

The restaurant firm is working with three different tech firms, Presto Automation, OpenCity and Valyant AI.

Read More

Chick-fil-A’s geofencing pilot reduced wait times

Chick-fil-A is rolling out two mobile app features this spring to improve its speed of service.

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Drive-thru models continue to prove popular post-COVID

Drive-thru restaurants and coffee shops are more popular than ever coming out of the COVID-19 pandemic.

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Taco John's Revives its 'Drive Thru Olé' Store Design

This latest prototype is quicker to build and costs significantly less than the traditional free-standing unit.

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From New Locations to New Menu Items, Portillo's Has Made a Few Changes

The fast-casual restaurant chain will now offer a "Rodeo Burger," just in time for summer.

Read More

Steve Austin Works A Drive-Thru Window In Exclusive Clip

Stone Cold Steve Austin took a temporary gig working at a fast food restaurant for his new television show.

Read More



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