OnTrend Concepts
Drive-Thru Digest

November 29, 2022

Matt Cook, Editor

Looking forward to the Drive-Thru Leadership Summit in Atlanta on January 19th!  Great opportunity to network with the leaders of the industry.  Click here for more information.

We hope you had a chance to relax over the Thanksgiving holiday.  These are exciting days for the industry.  Drive-thru continues to be integral to the growth of many quick service restaurants and it should continue to be busy in 2023.  Lots of news regarding expansion and drive-thru insights.

And now, the news…

Drive-Thru Digest – Issue #46

3 Ways Digital is Changing the Drive-Thru Experience

Innovations such as geofencing, apps, and license plate recognition software are hybridizing the drive-thru experience.

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How a second drive-thru lane boosted sales for an A&W franchisee

Franchisee Anthony Walker said drive-thru sales went “through the roof” and total roughly 65% of sales.

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Why Chipotlanes are Chipotle’s future

As early as 2019, the Mexican chain saw promise in its digital pickup lanes, and now plans to include them in the bulk of its restaurant pipeline.

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Drive-thru drag: Construction delays, rising costs slow development

Inflation and labor disruption are forcing restaurants to get creative with site selection.

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Focus Brands’ pandemic-inspired adjustments create development optimism

Focus Brands is investing heavily in digital, pairing up some of its iconic brands and trimming down its real estate costs.

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Steak ‘n Shake's Transformation Remains a Work in Progress

Thirty-nine corporate locations remain closed as refranchising continues.

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Car registrations could be printed on McDonald's bags to stop littering

A council chief in Wales confirmed that the idea was being considered there.

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How fast food got its start in Southern California — and why it's still the fast food capital of the world

Fast food has been deeply intertwined with Southern California since its inception.

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Beloved Minnesota McDonald’s Employee Dies at the Age of 92

He worked the drive-thru window and people loved to see his smile every day.

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WATCH: Woman Rushes Out of Car to Talk to Drive-Thru Employee, Vehicle Rolls Down Road

In the video, a driver is seen exiting her car at a drive-through after what appears to be an argument with the staff.

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The #1 Order To Skip At the Drive-Thru, According to a Fast-Food Expert

Fried items, for example, should be skipped in the drive-thru lane.

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Popeyes Is Opening Its First Drive-Thru In This New Market

Few fast food chains are experiencing the growth Popeyes has enjoyed in the past four years.

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Salad and Go offers the latest in a long line of drive-thru lanes in Oklahoma City

Drive-thru salad? Why not? OKC loves drive-thrus, especially since the COVID pandemic.

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Salad and Go Celebrates Openings with Free Salads

This weekend, Salad and Go is celebrating the recent openings of its locations in Frisco and Prosper with free salads for guests.

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A popular chain restaurant opens its first Fresno location with a drive-thru this week

The “Chipotlane” — the term the company uses for its drive-thrus — is not a traditional drive-thru, however.

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Chipotle opens sixth Louisville location — the first with a drive-thru

The sixth Louisville location will soon be followed by the first in Southern Indiana.

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Caribou Coffee opening a new location in Grand Forks next week

Caribou cabins feature convenient drive-thru and walk-up windows with no interior seating.

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Raising Cane's to celebrate grand opening of second Midland location

Raising Cane's Chicken Fingers is set to open its newest Midland Restaurant with a grand opening celebration.

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Dutch Bros hires former Starbucks executive as president

Oregon drive-thru chain Dutch Bros has hired former Starbucks executive Christine Barone to serve as the company’s president.

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Our newsletters are a collection of all the news from the previous week related to each digest topic.  The focus is on trends, deal announcements, technology, and other industry disruptors and innovations.

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