OnTrend Concepts
Drive-Thru Digest

October 26, 2022

Matt Cook, Editor

BIG exciting announcement coming in next week’s Digest!!  How big?  Big.

But until then… there’s still lots of news out there with stories involving: Taco Bell; Starbucks; A&W; Chick-fil-A; Greggs, and McDonald’s.  Enjoy!

And now, the news…

Drive-Thru Digest – Issue #42

Consumers Still Supporting Restaurants Despite Inflation

58% of U.S. consumers state they are eating restaurant food more often this year compared to 2021.


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Gen Z's preferred restaurant is ...

Once again, teens say they love to flock to Chick-fil-A more than any other restaurant.


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Taco Bell just tried to excite customers with a new kind of drive-thru

Is all new technology truly good for the fast-food business? Maybe.


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Starbucks drive-thru two-way video screens spark debate on TikTok

A two-way video screen helps improve customer interaction and simplify the ordering process for those with disabilities.


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How Geofencing Technology is Driving the Future of the Quick-Service Experience

Brands are finding new ways to excel in the digital space.


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A&W Inks Five Franchise Deals In First Quarter As Same-Store Sales Surge 22%

A&W is now focused on developing single-brand and c-store restaurants with drive-thrus.


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See inside Chick-fil-A's newest drive-thru only location

Chick-fil-A now has more than 30 drive-thru only locations after its most recent opening in Wisconsin.


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Augusta Chick-fil-A with windowless drive-thru announces November reopening date

Concept includes a full-length door through which restaurant employees will enter and exit.


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Full list of Greggs drive-thrus announced - but there is a notable absence

Greggs is following in the footsteps of coffee chain Tim Horton’s by providing a drive-thru service.


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Return to normal and high gas prices take a bite out of drive-thru traffic

Opinion: Is the industry focused too much on drive-thru business?


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Will the FAST Act Have a Domino Effect on Fast-Food Chains?

The legislation has left operators with questions beyond just wage increases.


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Meghan Markle and Prince Harry Go to This Drive-Thru So Often, the Staff Know Their Order

There is an In-N-Out restaurant located about halfway between their home and Los Angeles—and they visit it often.


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New CEO named for drive-thru beverage chain Swig

Based in Lehi, Utah, Swig is a 45-unit drive-thru beverage-and-snack concept.


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McDonald’s Teams Up With Krispy Kreme For Test Doughnut Run

Krispy Kreme will serve the doughnuts at nine Louisville-area McDonald’s locations during a limited-time test run.


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Mallard Creek BBQ returns, shifts to drive-thru, carry-out only

The event will be set up for drive-thru and walk-up carry-out orders only.


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