OnTrend Concepts
Drive-Thru Digest

July 13, 2022

Matt Cook, Editor

Some good articles this week regarding the advancements in drive-thru.  Taco Bell Defy is grabbing a lot of attention.  And also how using AI to improve sales, efficiency, and labor costs is making a difference.  Enjoy!

And now, the news…

Drive-Thru Digest – Issue #27

What's Next in Drive-Thru Tech Solutions

It's crunch time for brands looking to evolve.


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Taco Bell Defy: The future of drive-thru

It should provide some of the fastest food service customers have seen.


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Georgia Checkers rolls out robot-powered drive-thru

The A.I. system can take orders, ask and respond to order questions, while also selling the restaurants specials.


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The benefits of restaurant technology standardization

Interview on the ever-increasing importance of having a fast, reliable and secure network.


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Fuzzy’s Taco Shop opens first drive-thru in Auburn, AL

Fuzzy’s Taco Shop is celebrating with free tacos for a year and free t-shirts to the first 50 guests.


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Study: Gen Z diners visit restaurants less often than older demographics

Gen Z is reacting to inflation with the most intention, taking care to cut back on drive-thru and off-premise dining.


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Bojangles: Franchisees Need Us Now More than Ever

The chicken chain's market director on how to support operators amid an ever-changing industry.


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The State of Fast Food and Fast Casual, Explained

Fast food, but without the guilt. In short, you need fast-casual.


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Florida gunman climbs through Wendy’s drive-thru window, steals cash drawer

The person crawled through a fast food drive-thru window to steal cash from the register.


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Max Burgers Implements a Frictionless Pickup Solution, Driving Off-Premises Sales

With their new powerful tech stack, they have enticed new customers while retaining current customers.


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