OnTrend Concepts
Drive-Thru Digest

June 22, 2022

Matt Cook, Editor

Interesting article on restaurant expansion through omnichannel technology.  Also, Chic-fil-A is testing express drive thru lanes.  Enjoy!

And now, the news…

Drive-Thru Digest – Issue #24

Flybuy and Olo Announce Strategic Partnership to Power Off-Premises

The combined offering gives restaurants the tools they need to offer an innovative off-premise order and fulfillment process.

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Chick-fil-A is Testing Express Drive-Thru Lanes

The lane is solely dedicated to customers who have ordered ahead using the Chick-fil-A App. 

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Chipotle Wants to be Clear: It Isn’t Opening Drive-Thrus

What makes the "Chipotlane" different is where the brand's growth story is unfolding.

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Why Paper Receipts are Money at the Drive-Thru

The idea is to force employees to finalize all sales and create a transaction that gets logged by the company’s systems.

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McDonald's Drive-Thru Plans Thwarted by Local Council Ban Due to Local Obesity Rates

In Sydney, Australia, a local health authority refused to build a "super-sized" drive-thru because of obesity rates.

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Smokey Bones is opening its first traditional drive-thru

Smokey Bones has been focusing on reaching more off-premise customers in the last few years.

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Tim Horton’s to debut drive-thru-only format

The new model also features a mobile pick up shelf and VIP mobile order parking spots.

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The Human Bean joining Jacksonville’s drive-thru coffee market

The Oregon-based company is the latest of several new chains planning dozens of locations.

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