Interesting article on restaurant expansion through omnichannel technology. Also, Chic-fil-A is testing express drive thru lanes. Enjoy!
And now, the news…
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June 22, 2022
Matt Cook, Editor
Interesting article on restaurant expansion through omnichannel technology. Also, Chic-fil-A is testing express drive thru lanes. Enjoy!
And now, the news…
The secret? Omnichannel digital expansion.
The combined offering gives restaurants the tools they need to offer an innovative off-premise order and fulfillment process.
The lane is solely dedicated to customers who have ordered ahead using the Chick-fil-A App.
What makes the "Chipotlane" different is where the brand's growth story is unfolding.
The idea is to force employees to finalize all sales and create a transaction that gets logged by the company’s systems.
In Sydney, Australia, a local health authority refused to build a "super-sized" drive-thru because of obesity rates.
Smokey Bones has been focusing on reaching more off-premise customers in the last few years.
The new model also features a mobile pick up shelf and VIP mobile order parking spots.
The Oregon-based company is the latest of several new chains planning dozens of locations.
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