Drive-Thru Digest – Issue #20

May 18, 2022

Matt Cook, Editor

We are looking forward to seeing everyone at the National Restaurant Show in Chicago next week! If you are attending and would like to say hello and talk drive-thrus, please send a note to Pete Cook (pcook@ontrendconcepts.com) and he’ll get back to you to arrange a time to meet.

We have some great articles in the Drive-Thru Digest this week. Investment in drive-thru’s shows no signs of letting up. We’d love to see a case study or two from the construction/project management firms who manage some of those drive-thru expansion projects. Reach out if you are one of those firms and would be interested doing so!

Feel free to share the Drive-Thru Digest with colleagues, clients, and vendors and invite them to subscribe (it’s free). And let us know if you would be interested in advertising in the Digest!

And now, the news…

At Starbucks, Third Place Is No Longer Gold

Only 30% of customers now consume their purchases on premises. Starbucks plans to install drive-throughs in 90% of new locations.

Starbucks Billion Dollar Investment

"Our newest class of drive-thru will integrate new store designs, technology, including more handheld devices and equipment improvements that will increase efficiency, speed of service, and, we believe, deliver even greater profitability in the future."

Carl’s Jr. and Hardee’s to undergo $500 million brand transformation

The Franklin, Tenn.-based company said it will spend $60 million on what it is calling a “brand transformation” that will include new digital menu boards at the drive-thrus and dining rooms, new equipment, streamlined menus and new equipment to make the restaurants more efficient and employees’ jobs easier.

Schlotzsky's debuts new prototype with no indoor seating

The new prototype features two drive-thrus, one on each side of the restaurant.

Coca-Cola Launches Freestyle Machine Designed for Drive-Thru Experience

With its sleek design, user-friendly interface, cutting-edge technology and over 200 beverage choices, Coca-Cola Freestyle 8100 creates a streamlined beverage-pouring experience for foodservice crews while providing speed, order accuracy and beverage variety for drive-thru diners.

New Ownership Group Seeks To Create Momentum For Friendly’s

New café concept will keep the traditional feel, but expand the drive-thru presence and use the new concept as a vehicle for growth.

Carry-out losing traction thanks to delivery, drive-thru options

"Several factors have encouraged consumers to move away from ordering carry out. The convenience of drive-thrus, delivery and mobile ordering, in addition to dining room closures, have influenced consumers' willingness to get out of their car, walk into a restaurant and order to go," David Portalatin, NPD food industry advisor and author of Eating Patterns in America, said in the release. "Convenience rules and the more convenient options will win."

Drop in for a Bite? New Checkers drive-through restaurant being dropped off by crane in Manassas, Virginia

The Florida–based fast-food chain Checkers & Rally announced in a release Wednesday that a truck carrying parts of the eatery’s pop-up building will travel through the streets of the city, where residents can then watch crews assemble the pieces throughout the day.

Two Great Looking Drive-Thrus

I just wanted to share two great looking drive-thrus that I ran across on LinkedIn this week:. The first one...

Two Great looking Drive Thru's

I just wanted to share two great looking drive-thrus that I ran across on LinkedIn this week:. The second one...

And This is Just Foolish

This guy tried to rob a bank in the drive-thru, by sending his threatening note through the pneumatic tube, from a taxicab.

Our newsletters are a collection of all the news from the previous week related to each digest topic. The focus is on trends, deal announcements, technology, and other industry disruptors and innovations.

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