OnTrend Concepts
Drive-Thru Digest

April 6, 2022

Matt Cook, Editor

This week’s Drive-Thru Digest is short & sweet.  While we only have 10 articles, they are all worth your time.  Enjoy!

And now, the news…

Drive-Thru Digest – Issue #14

The Trail Blazer Leading AI in the Drive-Thru at Checkers and Rally’s

Mary Melvin is spearheading the AI initiative that is creating a seamless drive-thru ordering experience for guests.

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4 casual, fast casual drive-thru innovations in Q1

With digital sales booming during the pandemic, chains like Smokey Bones, Jimmy John's, Sweetgreen and Famous Dave's are eyeing drive-thru formats.

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New technology allows fast food workers to take orders from home

Brand new video technology from Bite Ninja allows for restaurants to hire workers from anywhere with an internet connection to take orders remotely.

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The importance of embracing today's always-connected diner

Restaurants should reconsider their investments to ensure a great, connected experience for their customers, writes Anthony Cross, Yelp's vice president of restaurant products.

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SC Dunkin’s will be brand’s 1st drive-thru only store

A Dunkin' location, in Conway, South Carolina, marks the brand's first drive-thru-only location.

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Tim Horton’s Drive Thru Conveyor Test Location

LinkedIn post gives a glimpse of Tim Horton’s drive thru conveyor system.

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This Popular Struggling Restaurant Chain Is Making a Major Comeback, CEO Says

Golden Corral’s survival isn't a fluke. Behind the scenes, the company is working hard to find solutions to its dependence on self-serve buffets during the pandemic.

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Off-Premise Strategies Demand Proven Ingredients

Key to the ongoing success of takeout and delivery, however, is the need for operators to provide the same high-quality experience that customers enjoy when they dine inside the restaurant.

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The Daily Buzz: How Utah cities could fix bad drive-thru traffic

Podcast includes Utah eats reporter Stefene Russell, who has been looking into bad drive-thru traffic across the state.

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Diary of a Seattle gig worker: car trouble, drive-thru battles, and no gray area

News team asks a gig worker with Grubhub and Door Dash, to keep a journal of her workday.

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