Grocery Delivery Digest

October 20, 2020

Ian Cook, Managing Editor

This week’s news has showcased many of the winners in the delivery industry. There have been many successes in how restaurants and grocers have adapted to the unfortunate circumstances. Most recently, Bloomin’ Brands has begun expanding their virtual concept The Tender Shack to new cities, and Albertsons has debuted a locker system for grocery pick-up’s. All signs show that these companies and many others are thriving. In the meantime, all eyes are set towards the colder months to see whether the outdoor-seating lifeline will thrive or perish.

Be sure that you can count on your Delivery Digest to keep you updated; and please continue to let us know how we can better serve you. Otherwise, enjoy the digest!

Issue #26

Walmart, H-E-B Come Out on Top in Grocery Pickup, Delivery Service

Mystery shoppers audited retailers’ pickup and delivery services through all phases of the process.


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Outback Steakhouse's Virtual Sister Concept Gets a Wider Test

The parent of Outback Steakhouse and Carrabba’s Italian Grill is expanding the test of its newest venture, the virtual chicken concept Tender Shack, to 13 markets.


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Taco Bell Partners with DoorDash for Delivery Services

The fast-food chain and food delivery platform DoorDash announced a partnership Wednesday. DoorDash will be available to provide delivery at more than 5,500 Taco Bell restaurants.


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Dog Haus Celebrates 10-Year Anniversary

In 10 years, Dog Haus has grown from serving Pasadena, California, to more than 50 locations across the country.


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Ocado Acquires Stake in Robotics Startup Focused on Click-and-Collect Tech

Ocado has acquired a minority stake in robotics startup Myrmex, the U.K.-based e-grocer and automated fulfillment technology company announced Thursday.


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Albertsons Piloting Contactless Pickup Lockers

Albertsons will test in-store, self-serve lockers for contactless pickup of online orders as its latest e-commerce addition.


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Farmstead Expanding to East Coast with Service in Charlotte, NC

Grocery delivery service Farmstead has opened its waitlist to customers in Charlotte, North Carolina. Waitlist signups will be restricted initially to 1,000 shoppers in the Charlotte market, and Farmstead expects to begin offering delivery slots to customers next month.


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Instacart Provided Contract Workers with Stickers and Fliers Promoting Proposition 22

With just weeks left until Election Day, Instacart attempted to leverage the labor of some of its workers to promote its messaging about a controversial California ballot initiative, the outcome of which will shape how gig economy businesses operate in the state and whether workers are treated as contractors or employees.


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Now You Can Waitr Your Food While Sitting in the Actual Restaurant

Waitr, the popular food delivery app, recently launched tableside service technology for customers dining at its partner restaurants.


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Brinker Stock Is Soaring Because Profits Could Double Post-Pandemic

Brinker International is jumping 4%, following an upgrade from BMO Capital Markets, which argues that the restaurant operator could see its earnings per share more than double, to $5 post-pandemic.


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Global Online On-Demand Food Delivery Services Market

The global online on-demand food delivery services market size is poised to grow by USD 44.23 billion during 2020-2024, progressing at a CAGR of almost 7% throughout the forecast period.


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Just Eat Takeaway Doubled Its Orders in Canada. It's Coming for the US Next.

Just Eat Takeaway.com said on Wednesday that orders in Canada — where it operates as Skip The Dishes — rose by 98% to 23.5 million in the third quarter compared with the same period last year.


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H&M Canada Partners with Instacart To Offer Same-Day Delivery

H&M Canada is teaming up with Instacart, the North American leader in online grocery delivery, to provide same-day delivery to Canadians living close to an H&M store.


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Just Eat Takeaway Home Delivery UK Food Sales Surge 43% As Covid-19 Boosts Demand

UK demand for home delivery food continued to surge during the summer months, even before the latest round of Covid-19 lockdowns kick in.


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London Restaurant Delivery Alternative Big Night Raises £125,000 To Challenge Capital’s Juggernauts

Big Night, the restaurant delivery platform founded in lockdown by Hackney restaurant and cave The Laughing Heart, has raised £125,000 in crowdfunding for its stated mission to “transform restaurant delivery.”


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Wolt Raises Fresh Funds from Delivery Hero Cofounder

Just a few a months after raising more than $110 million, Finnish food delivery player Wolt has raised a top-up of cash, this time from the co-founder of Delivery Hero.


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Alibaba Takes Over China’s Top Hypermart Chain for $3.6 Billion

Alibaba Group Holding Ltd. will invest about $3.6 billion to double its stake in Sun Art Retail Group Ltd., taking control of China’s largest chain of hypermarts to try and fend off rivals like JD.com Inc. in e-commerce’s hottest growth arena.


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Food-e, Japan's First Gourmet Restaurant Delivery App, Launched

Japan's first gourmet restaurant delivery app, Food-e, has launched in central Tokyo.


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Khosla Ventures Seeks $1.1 Billion for Its Latest Fund

Khosla Ventures, the eponymous venture firm helmed by longtime Silicon Valley rainmaker Vinod Khosla, is raising $1.1 billion for its latest venture fund.


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Delivery Dominance Starts with a Few Simple Questions

Delivery has become mission critical. According to William Blair, delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022.


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Can Digital Marketplaces Feed Grocery Shoppers' Growing E-Commerce Appetite?

Kroger's marketplace could be the first of many new platforms in the coming years, but experts wonder if there's enough consumer demand for an endless-aisles strategy.


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With Winter Approaching, It’s Time To Figure Out Delivery

On the horizon for many restaurants now is how Mother Nature will further disrupt recovery efforts. Namely, what happens to outdoor dining in much of the country?


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Inflated Pricing and Direct Delivery Are Winning Third-Party Delivery Strategies

Salata Salad Kitchen and ZaLat Pizza executives speak on MUFSO panel about creating successful partnerships with delivery companies; Thanx CEO and NRN Power Lister Zach Goldstein urges top U.S. mayors to make third-party delivery fee caps permanent.


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How the Pandemic Has Sped Up Autonomous Grocery Delivery

Four tech firms say growing demand and a shifting regulatory environment are accelerating rollouts of drones and driverless vehicles.


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What Will Last-Mile Delivery Look Like Post-Coronavirus?

The reckoning of the coronavirus pandemic is still playing out in many respects.


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How the Acceleration in E-Commerce and Delivery Models Could Lead to Long-Term Structural Shifts

As e-commerce continues to evolve and become part of our culture, traditional brick-and-mortar retailers have focused on omnichannel strategies to reshape the consumer experience.


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Increasing Demand for Cold Storage Spurs Spec Projects, Institutional Investment

With rising online grocery deliveries, developers and investors see an opportunity for a high-yielding bet.


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Soggy Delivery Food Could Be a Thing of the Past

Thanks to apps, you can get just about any food you can want, delivered from any restaurant you want. Problem is, that doesn’t mean it’s going to be the same quality as dining in. Now, a high tech food packet hopes to change that.


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