Store Design Digest

May 27, 2020

Ian Cook, Managing Editor

We hope you had nice Memorial Day Weekend. The world of store/restaurant/hotel design has undergone a major shift in the past few months, with many retailers adjusting designs and layout on the fly. The pandemic has given designers and multi-site project managers plenty to do, but these urgent projects can also open doors to more quickly implement some other trends which were already on the horizon (frictionless shopping, for example). Several very interesting articles this week. Enjoy!

Issue #5

Coronavirus Spurs Retail Re-Engineering, Store Changes

The coronavirus pandemic is accelerating the process of re-engineering the retail sector and its links between physical and online shopping.

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Building A Better Store – How Shop Fitting Is Embracing Consumer Needs

There's more to successful store design than choosing the right fixtures and fittings, with the customer increasingly the arbiter governing a retailer's success.

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Hotel Operations, Design Adjust to Social Distancing

Hoteliers and designers share how properties are adjusting to meet social-distancing guidelines, and offer their insights on what hotel design might look like in a post-COVID-19 era.

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Retail Design Looks to a New Era

Chain Store Age asked several design experts for their opinions on how COVID-19 will shape in-store environments in the future. Their answers point to some dramatic changes. One constant, however, remains: The store experience, however altered, will remain crucial to consumers.

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How to Optimize Physical Store Business During COVID-19 and Beyond

The economic impact COVID-19 is having on physical stores is unprecedented, as more than 250,000 locations across the U.S. have either temporarily or entirely closed since March.

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Expect This Major Change from Starbucks After Coronavirus

In a letter to customers, Starbucks CEO and President, Kevin Johnson, announced that the coffee chain would be shifting toward opening more drive-thru locations and shuttering certain cafes.

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Starbucks Accelerates Plans To Add Drive-Through Sites — WSJ

Starbucks Corp. said it is speeding up plans to build stores with drive-throughs and will close locations in unpopulated malls as its dine-in service remains suspended due to the coronavirus pandemic.

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Famous Dave’s Climbs Back from the Brink with Off-Premises Focus

Following years of behind-the-scenes experimentation on new store designs and technology, Famous Dave’s is back in growth mode. This time it’s with new restaurant prototypes, a rejuvenated menu and a leadership team that’s unusually well-versed in off-premises operations.

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Bed Bath & Beyond to Reopen 600 Stores by June 13; Expanding Contactless Curbside Pickup

The home goods retailer said it plans reopen 600 stores, including about 500 Bed Bath & Beyond locations across North America, along with 50 Christmas Tree Shop stores and 50 Cost Plus World Market stores in the U.S.

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Winn-Dixie Expands via Acquisition of Lucky’s Market, Earth Fare Stores

Southeastern Grocers, parent company of Winn-Dixie, Bi-Lo, Fresco y Más and Harveys Supermarket supermarkets, is expanding in Florida. Each store will be remodeled and converted to the Winn-Dixie banner with a specialized approach to provide a wide product selection and additional jobs and opportunities for local community members.

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East Coast C-Store Chain Comes Out with Curbside

Users of the Cumberland Farms consumer app have a new way to fulfill purchases. The Massachusetts-based regional convenience chain is launching curbside pickup via its SmartPay rewards app at participating stores in Connecticut, Florida, Maine, Massachusetts, New York, Rhode Island, and Vermont.

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O'Charley's Celebrates Rebranding On May 21

“Our Project RevO’lution program has been an unqualified success in markets that have completed their rebranding,” said Jeff Warne, O’Charley’s concept president.

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Tuesday Morning Files for Bankruptcy with Plans to Close a Third of its Stores

Tuesday Morning said it planned to close about 230 of its 687 stores over the summer. It has already asked for court permission to close at least 132 locations as part of an initial phase.

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Wegmans 2020 Store Openings on Track — but with Under-the-Radar Strategy

Wegmans Food Markets is continuing to open new stores — but it’s taking a more cautious approach.

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Apple to Reopen 100 More US Stores this Week

Many of the stores are offering curbside or storefront service only, while several will allow customers inside, albeit with face masks on and social distancing rules in effect.

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How 5 D.C.-Area Restaurateurs Are Handling Plans To Open New Locations This Year

The D.C.-area dining scene had been growing at a rapid pace prior to the pandemic, and given the time it takes to open a new bar or restaurant, a host of deals had already been signed for locations that planned to open this spring or summer.

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Can Regency Centers' Portfolio Counter Coronavirus Scare?

The company’s tenant roster includes top grocers and retailers, consisting primarily of anchor tenants as well as national and regional ones. This encouraging tenant mix helps it enjoy steady rental revenues.

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Noah Living Joins Common's Brand Family, Focuses on Workforce Housing

Workforce housing is set to get a boost from Common's newest brand, Noah Living.

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Americans, It Turns Out, Would Rather Visit a Store Than Buy Food Online

Fear of contracting Covid-19 pushed shoppers to the web, but most still prefer to pick out their own steaks and bananas.

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COVID-19: How do Apple Store Procedures Compare to Other Leading Retailers?

Apple has been recognized as an early leader in its actions to create a safe store environment. How does its response compare to other top retailers?

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Checking In On Restaurants During The Coronavirus Lockdown: Pros Working Behind The Scenes

Benzinga had the opportunity to check in with several restaurants to see how they are coping with their reopening process. To switch it up, we asked two experts who are working tirelessly behind the scenes to better help restaurants catch up after weeks of lost revenue and thrive in the difficult COVID-19 environment.

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Top 100: Physical Store Fronts See Worst Decline in 37 Years

The Top 100 saw its weakest sales growth in a decade last year, but that pales in comparison to what happened on the physical store front. The net 976 stores the group shed last year was the worst net decline in the 37 years Furniture Today has put together this report.

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Three Ways Retailers can ‘Reset’ their Operations Post-COVID-19

Retailers are inching closer to reopening stores, but they will need to appeal to a consumer’s “mind” and “body” if they want them to open their wallets.

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How Self-Service can Make Restaurants Omnichannel Retailers

Here is a vision of where the restaurant industry must reinvent itself and how kiosks can help make it happen.

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Lunchbox Roundtable's "State of the Industry" Report

Some interesting stats for the restaurant industry.

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COVID-19 Ups the Ante in the Race for Convenience

The need for social distancing is accelerating the trend toward more convenient, digitally enabled, "frictionless" shopping.

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