In-Store Experience Was Supposed to Save Brick-and-Mortar Retail — What Happens Now?
“Your store staff, especially in a pop-up, they are your most important touch points,” Melissa Gonzalez, founder of The Lion’esque Group, told FN last year. “They are the front line. You can have the most creative concept and the most beautifully designed store and the best merchandised shelves, and then somebody goes to talk to your store staff, and then what happens? You don’t want that experience to be cut short.”
Mandatory personal protective equipment and plexiglass at registers make these face-to-face interactions more difficult.
GripHero Announces Roll-Out of their Hand Sanitizer dispenser at 200+ Thornton's Location
GripHero, the maker of the world’s only fuel-nozzle mounted hand-protection dispenser, has announced its first network roll-out in the U.S with North America’s convenience store and fuel chain Thorntons. Installed to enhance customer safety by minimising the potential transfer of germs, biohazards, chemical or biological contamination, GripHero enables Thornton’s forecourts to remain open 24/7 to serve customers safely during and after the Covid-19 crisis.
Hotel company execs lay out plans, hopes for rebound
In this roundup of comments made during first-quarter earnings calls, executives identify the segments and markets they believe will be among the first to recover for their hotel companies once the pandemic crisis begins to subside, and what that recovery will look like. Certainly some multi-site projects will emerge.