TJ Schier is the President/Founder of Incentivize Solutions, a leading hospitality speaker and consultant as well as President of SMART Restaurant Group, a Which Wich Superior Sandwiches franchisee. He designs training and guest service programs as well as speaks to managers and franchisees on topics such as building a team of top performers, hiring, guest service and systems.

SMART Restaurant Group won the QSR Magazine Applied Technology Award and Which Wich Franchisee of the Year and was a finalist for the National Restaurant Assn Operator Innovations Award.

He has written numerous 3 books in the ‘SMART Restaurant Guide’ series including: Effective Operations, Recruiting & Selection and Catering Domination, as well as ‘Send Flowers to the Living! Rewards, Contests and Incentives to Build Employee Loyalty.”

He is the co-host of Foodable TV’s ‘Takeout, Delivery & Catering’ Podcast and has authored over 100 articles on guest service and motivating today’s generation.

He has a BBA and MBA from the University of Texas and speaks dozens of times per year at manager and franchise conferences.