MultiSite Project Management Digest

May 13, 2020

Ian Cook, Managing Editor

If your company helps manage dark stores, helps with cleaning, drive-thru installation, or helps shut down a site…then there is plenty of news for you! Not a lot of new construction or renovations being announced in chainstore or multi-site operations, but there are still opportunities out there. Read through this week’s news digest and see if there is something out there you could pursue!

Issue #3

Envisioning the Retail of the Post-Coronavirus Era

Good news: brick-and-mortar stores will still be relevant. Bad news: they need to be significantly revisited — and fast. And that should mean a LOT of multi-site construction projects.

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Wall Street Journal: Crime-Scene Cleaners See Surge in Demand…From Retailers

Coronavirus exposures spark demand for disinfecting services; 120,000 Covid-19 cleanups since March

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As states grapple with reopening, retail industry thinks it has a 'blueprint'

Trade groups have put together checklists and procedures for retailers as governments reopen their economies and COVID-19 continues to spread. Includes some initiatives like contactless check-out, signage and shopper routing, and other portfolio-wide roll-outs.

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In-Store Experience Was Supposed to Save Brick-and-Mortar Retail — What Happens Now?

“Your store staff, especially in a pop-up, they are your most important touch points,” Melissa Gonzalez, founder of The Lion’esque Group, told FN last year. “They are the front line. You can have the most creative concept and the most beautifully designed store and the best merchandised shelves, and then somebody goes to talk to your store staff, and then what happens? You don’t want that experience to be cut short.” Mandatory personal protective equipment and plexiglass at registers make these face-to-face interactions more difficult.

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Tim Hortons uniform may soon include masks, as drive-thrus and dining rooms get a pandemic makeover

Tim Hortons says it is going “above and beyond” in its efforts to contain the spread of COVID-19 and keep customers safe as provinces ease economic lockdowns and the fast service chain prepares to welcome customers back to its dining rooms.

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Subway’s CEO Is Optimistic About The Chain’s Post-Pandemic Recovery. Here’s Why.

While only about 600 out of 21,000 Subways currently have drive-thrus, he thinks more franchisees will be adding them.

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Burger King owner says the virus might change restaurants forever

Restaurant Brands International, the owner of Burger King and Tim Hortons, says the food service industry needs to change “for the foreseeable future and possibly forever” after Covid-19. Mentions making improvements to their drive-thrus and some changes inside.

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Smart & Final rolls out tech-enhanced checkout lines

Smart & Final will implement a new line-queueing system at its stores before Memorial Day.

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GripHero Announces Roll-Out of their Hand Sanitizer dispenser at 200+ Thornton's Location

GripHero, the maker of the world’s only fuel-nozzle mounted hand-protection dispenser, has announced its first network roll-out in the U.S with North America’s convenience store and fuel chain Thorntons. Installed to enhance customer safety by minimising the potential transfer of germs, biohazards, chemical or biological contamination, GripHero enables Thornton’s forecourts to remain open 24/7 to serve customers safely during and after the Covid-19 crisis.

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Super Chix and North Carolina Group Sign 10-Unit Development Deal

Super Chix is pleased to announce the signing of a 10-restaurant development market in Charlotte and Greensboro, North Carolina.

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Sevan Recognized on Financial Times’ Americas’ Fastest Growing Companies 2020 List

Sevan Multi-Site Solutions, Inc. (Sevan)—a global leader in innovative design, program management, construction services and data analytics—has been recognized as part of The Financial Times (FT) inaugural list of The Americas’ Fastest Growing Companies 2020.

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How to Make Your Operations Safer and More Efficient Into the Future

Opening up different revenue streams and protecting guests will help restaurants achieve a new normal.

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Hotel company execs lay out plans, hopes for rebound

In this roundup of comments made during first-quarter earnings calls, executives identify the segments and markets they believe will be among the first to recover for their hotel companies once the pandemic crisis begins to subside, and what that recovery will look like. Certainly some multi-site projects will emerge.

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Neiman’s in Bankruptcy: Scenarios for Salvaging the Brand

For Neiman Marcus Group to come out of bankruptcy and survive, industry executives say it must pare down and modernize.

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Bed Bath & Beyond to Reopen Stores & Expand Pickup Options

BBBY revealed plans to reopen stores in late May in a phased manner, keeping in mind the local and state regulations.

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Apple reopening some of its US retail stores in four states this week

Apple is reopening certain stores in Idaho, South Carolina, Alabama, and Alaska with social distancing. The company says its primary focus will be providing service and support at the Genius Bar.

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J.C. Penney to file for bankruptcy as soon as next week, sources say

J.C. Penney is preparing to file for bankruptcy protection as soon as next week with plans to permanently close about a quarter of its roughly 850 stores, becoming the latest major U.S. retailer to succumb to fallout from the coronavirus outbreak, according to people familiar with the matter.

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GNC says Ch. 11 is a possibility as pandemic hits sales and profits

GNC has been battered by the coronavirus pandemic, with its comparable sales down 10.1% in the first quarter, the company reported.

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Potbelly could permanently close up to 100 stores

Potbelly is considering closing up to 100 shops permanently as part of its cash-preservation strategy.

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Sustainable Restaurant Holdings files bankruptcy, seeks sale

The parent of Bamboo Sushi and QuickFish said the company could not survive the coronavirus-related shutdown. Closing all 10 locations.

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Gigi’s works to renovate rural dog shelters in Ohio

Man nominated for his outstanding work to help dogs and could receive Petco’s unsung hero award of $50,000 which would pay for the project in Ross County, Ohio.

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