OnTrend Concepts
Drive-Thru Digest

March 2, 2022

Matt Cook, Editor

Light week for drive-thru news, but the handful of articles we have this week are high quality!  Take a quick run through the headlines and read those that jump out at you.  It’ll be worth your time!

And now, the news…

Drive-Thru Digest – Issue #9

On-premises traffic now eclipsed by drive-thru

Already in decline before COVID, on-premises dining in recent months accounted for less than a fifth of all restaurant traffic, said Hudson Riehle, senior vice president of the National Restaurant Association, Washington.

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Drive-Thru Lanes a Big Draw in Commercial Real Estate

Commercial properties with a drive-thru lane are commanding higher rents. The pandemic has led to a new appreciation for being able to stay in your car while you’re served.

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National coffee chain to expand across suburban Atlanta, Southeast

Scooter's Coffee plans to open at least 51 drive-thru kiosks in Georgia as part of an exponential expansion across the Southeast.

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The Next Generation of KFC is Already Here

Coming off its first net positive U.S. growth year since 2004, Yum!'s chicken chain is ready to go back-to-back.

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Whataburger Fans Wait Hours In Drive Thru In Subfreezing Temps On Opening Day In Colorado Springs

It dropped to just 2 degrees in Colorado Springs on Wednesday morning, but that didn't stop people from spending hours sitting in their cars in the drive thru lanes at the new Whataburger that was scheduled to open at 11 a.m.

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Too Popular: Santa Barbara Council Gives Chick-fil-A 90 Days to Fix Traffic Issues at State Street Restaurant

City leaders plan to declare the fast-food eatery a public nuisance if there's no remedy to its drive-through by June 7.

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Starbucks closing south Fort Collins shop as shift to drive-thru, curbside pickup continues

The site shuttered amid a spate of closures for the company as it shifted its focus to curbside pickup, drive-thru operations and mobile-only pickup.

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Advice for Starting a Drive-Thru Construction Project

The Dagit Group provides some tips for success!

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I’m Not Sure that All Press is Good Press

One TikTok user is going viral after she was charged over $5,000 for a quesadilla at a drive-thru.

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Good Samaritan Saves Man from Burning Truck in Chick-fil-A Drive-Thru

Chick-fil-A is known for having some of the kindest employees in the world. They've been spotted chasing down customers who forgot their food, changing tires in drive-thrus, and even feeding disabled customers in a food court. But after recent events at a franchise in Oklahoma, Chick-fil-A customers are giving them a run for their money.

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Canada: Drive-thru moratorium pitched as way to reduce P.E.I. emissions

Green Party Leader in the province wants to put a moratorium on new drive-thru restaurant windows as a way to cut vehicle idling in the province. Fortunately, he is not in power.

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UK: Staffordshire's newest Starbucks drive-thru set to open but not everyone's happy

Those opposing the plans have said the town doesn’t need another chain or more jobs.

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UK: Highway Code rule could land drivers with hefty fine at a drive through

Drivers have been warned that they face a major fine and as many as six point on their licence if they break a little-known rule involving paying at a drive-through service

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UK: What the law really says about using your phone at a drive-thru and why you won't be fined

If you follow the rules you can use your phone to pay without any risk of a fine.

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Our newsletters are a collection of all the news from the previous week related to each digest topic.  The focus is on trends, deal announcements, technology, and other industry disruptors and innovations.

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