OnTrend Concepts
Drive-Thru Digest

December 14, 2022

Matt Cook, Editor

Still buzz in the media (both domestically and internationally) about McDonald’s new restaurant design that might revolutionize the ordering and drive-thru process.  Also a look at changes in how Portillo’s is operating to improve performance and profitability.

And now the news…

Drive-Thru Digest – Issue #48

5 Things to Know About McDonald’s New Test Restaurant in Texas

There's never been a McDonald's restaurant quite like this before.

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How Portillo's Is Boosting Productivity and Cutting Costs

The iconic Chicago chain is testing ways to unlock sales by reorganizing kitchens, automating prep, cross-training and paying team members more.

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No Cash Allowed At Portillo's Drive-Thru After Armed Robbery

The Portillo's in Gurnee is no longer accepting cash from its drive-thru customers.

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How Digital Drive-Thru Displays Can Boost Speed and Profit

The ideal digital display solution often depends on menu size and daypart segments, along with the frequency of limited-time menu offers.

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Innovations: from smart kitchens to robocooks

10 tech innovations transforming restaurants

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Malaysia: You could spend even less time at the drive-thru soon

These days, the queue of a fast food drive thru at peak times isn’t necessarily a faster way to get one’s order.

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Upper Allen Township approves plans for Chick-fil-A restaurant with three drive-thru lanes

Opposition from residents wasn’t enough to halt plans for Chick-fil-A in Cumberland County.

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Baltimore's drive-thru Shake Shack sets opening date

Shake Shack has set an opening date for its new restaurant in Canton, which will be its first drive-thru location in the state.

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Greggs drive-thru plan approved for Westhill site

Plans for the north-east’s first drive-thru Greggs in Westhill have been approved despite worries.

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Steny's to open new Pewaukee location with drive-thru

Ryan Stenstrup has several exciting plans for the new Steny's location including a drive-thru lane.

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Biggby Coffee making a big splash with four new Region locations

Biggby Coffee plans to open four new Northwest Indiana coffee shops in Highland, St. John, Valparaiso and LaPorte.

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