OnTrend Concepts
Drive-Thru Digest

October 11, 2022

Matt Cook, Editor

Stories aplenty coming from the 22nd Annual Drive-Thru Study from QSR and Intouch Insight!  Their research details the drive-thru performance of the big brands. Speeds are up. But perceived friendliness is down. Lots of splashy headlines about the time it takes to get through the Chick-fil-A line – but the volume of customers is likely the culprit.

Here is the report summary: 22nd Annual Drive-Thru Study Summary.

And now, the news…

Drive-Thru Digest – Issue #40

This Is America's Fastest Drive-Thru In 2022, New Data Shows

The 22nd annual drive-thru study from QSR Magazine and customer-solutions company Intouch Insight.

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Chick-fil-A no longer the fastest drive-thru because it’s so popular, new study finds

Hungry customers looking for a meal in a hurry be warned, Chick-fil-A might not be the best option.

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In Search of the Perfect Drive-Thru Restaurant

Innovation is the pathway toward optimization of the drive-thru business model.

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Slideshow: Think You Know the Most Popular Fast-Food Chain In Your State?

TOP Data compiled information to determine the top five fast food restaurants in each of the lower 48 states.

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How Britain fell in love with the drive-thru

The craze for dining in your car has become a multibillion-pound business with chains fighting over prime sites.

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Fat Boy's Pizza Opens Drive-Thru Model

The drive-thru model will still feature the World’s Biggest Slice and massive 30-inch pies, but also specialize in ultra-convenience.

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New Sheetz with drive-thru proposed for Southside Bethlehem

While many would argue the Lehigh Valley is Wawa territory, Bethlehem could be adding a location of Wawa’s biggest rival.

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Andy's Frozen Custard is coming to Knoxville after a challenge to its drive-thru

Andy's Frozen Custard is opening its first location in Knoxville.

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Glendale's new drive-thru-only Chick-fil-A is opening on Friday

Glendale has a new drive-thru Chick-fil-A opening this week.

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Salad and Go Announces Three Stores for Dallas-Fort Worth market

These three new DFW locations bring the brand closer to its goal of having 90 total locations open by the close of this year.

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Camel Spotted Waiting in Drive-Thru for Some In-N-Out Fries

In-N-Out customers were startled to see an unusual patron waiting in between the cars at a drive-thru last week.

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