October 5, 2022
Matt Cook, Editor
Lots of good stories this week involving the drive-thru world. Adapting to evolving customers and improving the customer experience is a top priority. Investing in drive-thrus is a major focus for restaurants and other companies to enable them to meet that challenge.
And now, the news…
For the third year in a row, Chick-fil-A had the fastest service.
As drive-thrus evolve for a digital age, everything still starts at the ordering point.
Back-of-house automation directly impacts the customer experience, especially when speed of service is critical.
Restaurant chains are making significant investments to adapt.
A recent Capterra Survey found that restaurant automation is on the rise.
Presto, a supplier of AI voice, tablets and other technology for restaurants, is now a publicly traded company.
Starbucks' unveiling of new stores and more efficient automated machines in shift to convenience.
Pit Pass will incorporate a range of service-related technologies designed to speed up the tire changeover process.
The automated drive-thru response was left on during the storm, leading people to believe they could order.
It takes a brave soul to work the drive-through.
Drive-thru etiquette: what you should and should not do when ordering your food to-go.
Amid soaring inflation and intense competition, Smashburger is turning towards tech innovation to stand out.
Sheriff's Office is responding to complaints of drive-thru traffic extending into the road and blocking vehicles.
Its Waiau store would be its 30th location in the state.
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