OnTrend Concepts
Drive-Thru Digest

September 21, 2022

Matt Cook, Editor

More details this week regarding Starbucks’ plans to improve service through drive-thru and delivery.  Also a few articles noting how technology can improve drive-thru operations.

And now, the news…

Drive-Thru Digest – Issue #37

Drive-thru and barista jobs are most ripe for automation, restaurants say

Chefs and managers, on the other hand, are less likely to be replaced by robots, according to a new survey.

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Restaurant robots can soon replace key jobs

From conversational AI drive-thrus to full-service fry cook robots, the possibilities are endless.

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How Technology Can Help Restaurants Address Rising Inflation Challenges

As the nation faces an economic downturn, restaurant operators need to be flexible.

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Starbucks plans to make its service even faster, and focus on drive-thru and delivery

Coffee giant Starbucks is making some major plans to focus on drive-thru and delivery while speeding up service, the company says.

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Georgia woman swings by KFC drive-thru, finds unexpected wad of cheddar under her sandwich

She discovered her drive-thru lunch had been packed with more than $500 in cash.

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Study looks into how technology transformed the quick service restaurant industry

During the pandemic restaurants were forced to quickly adapt by relying more on technology.

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Taco Bell doubles down on Landis Ave., replacing existing restaurant to add drive-thrus

Taco Bell customers increasingly are “drive-buyers” who avoid a sit-down meal.

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COVID is No Match for Smashburger's Development Dreams

Brand president Carl Bachmann says operators are 'more optimistic than ever' despite inflationary times.

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Chick-fil-A serves up a solution to traffic congestion at its Santa Barbara drive-thru

Chick-fil-A faced a nuisance hearing in front of the council and agreed to control the vehicle flow.

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