August 31, 2022
Matt Cook, Editor
Long gone are the days when drive-thru was considered just an added convenience for customers. For many quick service restaurants, drive-thru is becoming the primary means to serve their faithful. So investment in new technologies to elevate the experience is becoming a priority. Panera Bread leads the headlines this week with their trial of drive-thru AI ordering at two of their upstate New York locations.
And now, the news…
The AI technology will interact with customers to take orders. It will be tested at two locations in New York.
Experts offer suggestions on how consumers can save time and get better deals, too.
The displays adapt to new customer expectations while improving efficiency, accuracy, and providing real-time flexibility.
The move attempts to speed the development process with fully equipped modular buildings.
To get by with their existing workforce, they have cut hours and streamlined operations.
Foremost among these innovations was a new design element known as “the pick-up window.”
To better understand the future of the restaurant industry, one may find the answers lurking in the present.
Chick-fil-A is opening its first Hawaii location next month in Kahului on the island of Maui.
The iconic Canadian donut chain is gearing up to open its new restaurant.
A Burger King employee's viral TikTok has a lot of people wondering why no one ever eats there.
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