April 27, 2022
Matt Cook, Editor
This week, we tweaked our methodology for sourcing news articles for the Drive-Thru Digest and we believe it has resulted in an even better Digest! Check it out and let us know if you agree! Some very informative articles this week.
And now, the news…
Starbucks has hired a former McDonald's executive to oversee technology as returning CEO Howard Schultz explores changes to the coffee chain's drive-thru, mobile order-and-pay and other systems. Deb Hall Lefevre will become Starbuck's chief technology officer on May 2.
The 1,800-square-foot unit will only offer pickup and delivery for digital orders.
Drive-thru innovation and the customer experience was the focus of a discussion at a conference earlier this month.
The c-store chain known for its food expects to reach about 1,800 locations by the end of the decade, its CEO said.
The chicken chain's sales soared across the board last year.
The expansion follows a series of modifications for Guthrie’s restaurants, including a new drive-thru-only model introduced in 2021 and a downsizing of freestanding units from 3,500 square feet to about 2,000. Guthrie said the new drive-thru units are getting traction.
The supermarket chain is lodging plans to transform a former service station in Sydney's east into a dedicated base for customers to pick up their online orders.
Canadian coffee and doughnut institution Tim Hortons has announced plans to open its first restaurant in London later this year, complete with a drive-thru.
From a former KFC to a 1950s-style drive-in, owners see the quick-service window as a portal to a wider audience.
Tori is Now Taking Orders at Popeyes, a High Noon Restaurant Group Franchisee, in Louisiana.
Some jurisdictions are prohibiting restaurants from using non-compostable or reusable packaging and utensils.
The quick-service model proved its adaptability and durability.
Rounding up April’s major headlines from the 50 biggest restaurant companies in America
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