September 7, 2022
Matt Cook, Editor
Panera Bread’s implementation of AI order taking continues to lead the headlines in the drive-thru world. There’s also a compelling article from Inc. Magazine documenting the author’s admiration for the Chic-fil-A drive-thru (but that should not surprise those in the industry).
And now, the news…
Chick-fil-A's drive-thru is a masterclass in customer service.
The adoption of Tori is picking up steam for the Boston-based startup.
CarPlay is the latest expansion from Panera into innovative ordering channels.
This week on Extra Serving, a Nation’s Restaurant News podcast, NRN editors discuss the latest.
The world is changing, with technological breakthroughs being made all the time.
Savings will continue long after today’s wave of price inflation recedes.
60% of people believe society will go cashless in their lifetime.
In a viral TikTok video, a woman discovers that a part of the Dunkin’s menu is missing.
The gluten-free and health-focused restaurant franchise opened its first ever drive-thru location.
Once inside, the suspect took the drawers from the cash register, police said.
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